Hold your SALTO proximity card or fob close to the reader — about 2–10 cm — with the printed side or chip facing the reader. Present the card steadily until the reader’s LED changes colour or you hear a beep. Don’t swipe or insert the card; a brief tap or hover is all that’s needed. If access is granted, the door will unlock or an indicator will show green; if denied, the reader will flash red or beep differently. If the reader doesn’t respond, try briefly repositioning the card, check battery-powered readers for low-battery indicators, and contact your site security administrator to confirm the card is active and correctly authorised.

Explore CXI Cloud — our easy, secure way to manage CCTV and access systems from anywhere. Designed for Canberra councils, schools, commercial sites and strata, the CXI Cloud demo lets you see live video, play back footage, manage device status, and control access permissions through a single, user-friendly dashboard. Built with enterprise-grade security and scalable to suit multi-site deployments, CXI Cloud simplifies monitoring, incident review and maintenance tasks while keeping your systems supported and up to date. Try the CXI Cloud demo to experience remote access, intuitive controls and streamlined administration tailored to Australian organisations.

Need quick, clear help with your ICT-WX intercom and access system? Our ICT-WX user guide videos walk you through setup, everyday use and troubleshooting in easy‑to‑follow steps. Short, practical tutorials cover handset operation, mobile app use, camera views, door release and common fixes — perfect for building managers, strata committees and facilities teams. Watch anytime to save time on calls and keep your system running smoothly.

Need to add users to Protege Wx? This guide from CXI walks you through the simple steps for creating new user accounts, assigning access levels and PINs, and configuring permissions so staff and residents can use your access control system securely and efficiently. Written for facility managers, strata committees and site administrators, the instructions are clear and practical — covering user types, card and PIN enrolment, access groups, and basic troubleshooting. Perfect for keeping your Protege Wx system up to date and ensuring only authorised people have access.

Set up RustDesk for secure, remote support with step‑by‑step guidance from CXI. Our guide walks you through downloading and installing RustDesk on Windows and macOS, configuring remote access settings, and connecting devices safely for troubleshooting. It also covers setting up unattended access, using RustDesk IDs and relay servers for improved reliability, and best practices for secure remote sessions — ideal for campus IT teams, strata managers and facilities staff needing fast, private support. Clear screenshots and practical tips make it easy to get RustDesk running and keep your remote support secure and under your control.

Need a new battery in your garage remote? Our simple step‑by‑step guide shows how to safely open your remote, identify the correct battery type and replace it so your garage stays secure and working. Clear photos and easy instructions make it quick—even if you’ve never done it before. Follow our tips to avoid damage, reset the remote if needed, and safely dispose of the old battery. Perfect for homeowners and strata managers wanting fast, reliable results.

Integriti GateKeeper User Management puts fast, secure control of who can access your site directly in your hands. Designed for installers and administrators managing commercial, education, government and strata sites, GateKeeper simplifies user provisioning, permissions, schedules and credentialing across Intercoms, access control and CCTV integrations.

Key benefits:

• Intuitive user provisioning and role-based permissions for staff, contractors and residents

• Flexible scheduling and temporary access for deliveries, contractors and events

• Centralised credential management for cards, fobs and mobile credentials

• Audit trails and reporting to meet compliance and incident review needs

• Seamless integration with Intercom and CCTV systems for streamlined workflows

Whether you manage a campus, apartment block or commercial building, Integriti GateKeeper reduces administrative overhead while improving security and accountability. Contact our team in Canberra for tailored setup, training and ongoing support.

• Purpose: Explains GateKeeper as a client application for operators to manage access control tasks — door operations, event monitoring, alarm handling and system administration — as part of the Integriti ecosystem.

• Content provided: Includes a downloadable user guide (PDF) and instructions for installing and using the GateKeeper client, covering login, workstation configuration, toolbar functions, live events and maps, cardholder management, and common operator tasks.

• Features highlighted: Real-time event monitoring, alarms and acknowledgements, controlling outputs and doors, managing cardholders and credentials, defining user permissions and roles, and viewing system maps and statuses.

• Target audience: System operators and administrators working with Integriti installations in environments such as government, education, commercial and strata sites.

• Support note: CXI offers assistance with installation, configuration and troubleshooting; contact their support team for help or further information.

This summary reflects the guide’s focus on practical operator guidance for day-to-day use of the Integriti GateKeeper client.

Looking for a clear, practical guide to your BTicino intercom system? Our BTicino User Guide covers setup, day-to-day operation and troubleshooting for residents, building managers and strata committees. It explains how to use entry panels, answer calls, release doors, manage visitor access and configure basic settings — all in plain English with helpful illustrations. Ideal for Canberra apartments, commercial premises and education sites, this guide ensures users get the most from their BTicino system while reducing support calls. Need on-site help or custom configuration? Contact CXI and our experienced technicians will assist.

Changing integrator? CXI makes the switch simple and secure.

If you’re moving to a new security integrator, our Change of Integrator service ensures a smooth handover of your intercom, access control and CCTV systems. We handle system assessments, secure transfer of credentials, reconfiguration, testing and any necessary upgrades so your building’s security isn’t disrupted. Our team works with tenants, strata managers and facility teams to coordinate timing, provide clear documentation and maintain compliance with local regulations.

Ideal for strata, education, commercial and government sites — we prioritise continuity, data security and

Changing integrator? CXI makes the switch simple and secure.

If you’re moving to a new security integrator, our Change of Integrator service ensures a smooth handover of your intercom, access control and CCTV systems. We handle system assessments, secure transfer of credentials, reconfiguration, testing and any necessary upgrades so your building’s security isn’t disrupted. Our team works with tenants, strata managers and facility teams to coordinate timing, provide clear documentation and maintain compliance with local regulations.

Ideal for strata, education, commercial and government sites — we prioritise continuity, data security and minimal downtime. Contact CXI to plan your changeover and keep your security systems performing reliably.