SERVICE

CXI provides 24 hour Service by our highly trained and certified technicians. Our technicians can determine any faults and resolve issues to minimise downtimes of important services. CXI prides itself on the fast, efficient and reliable service, whether attending site, or remotely accessing the site via TCP/IP or GSM.

CXI can be contacted 24/7 on : 1300 798 325

MAINTENANCE

Planned Preventative Maintenance provides for regular inspections, which test and report on the operation of the installed equipment. The objective of this program is to conduct routine inspections to test for correct operation and to adjust equipment installed, so as to maintain the security integrity of electronic security solution. Maintenance inspections will minimise unforeseen breakdowns and increase the active efficient life of the equipment. There are varying service level agreements available starting with standard breakdown callouts to fully planned and comprehensive maintenance services incorporating guaranteed response times and the permanent holding of changeover hardware. Extended warranty periods of all equipment is available so the client has firm annual budget costs associated with any service provided.