Security systems fail long after installers leave. We don't.
CXI installs, monitors, and maintains access control, CCTV, and intercom systems across their full working life, not just the day they go live.
Our Service Tiers
Break-Fix
Ideal for: Ad-hoc / low-risk sites
For low-risk sites that just need a reliable technician to attend when something breaks.
✅ Standard Response SLA
CXI Connect
Ideal for: Strata & commercial who want rapid response.
Monitored uptime alerts and remote access for faster action and less downtime.
✅ Standard Response SLA
✅Uptime monitoring
✅Remote programming
BASE Maintenance
Ideal for: Small to medium strata that need rapid response and annual checkup
Scheduled care and priority response, built for strata on a budget.
✅ Standard Response SLA
✅Uptime monitoring
✅Remote programming
✅Cloud-accessible platform
✅Firmware updates & backups
✅Scheduled maintenance inspections
PRO Maintenance
Ideal for: Strata, commercial, education and government with rapid response and bi-annual maintenance.
Full coverage, priority response with after-hours support, built for sites that can't afford downtime.
✅ Standard Response SLA
✅Uptime monitoring
✅Remote programming
✅Cloud-accessible platform
✅Firmware updates & backups
✅Scheduled maintenance inspections
✅Remote Programming included
✅Fast credential dispatch
✅24/7 after-hours support
✅5-year extended warranty
✅Credential Warranty Replacement
CXI Connect - Remote support without the risk
Most remote access tools mean opening a port on your network and hoping nobody finds it. CXI Connect doesn't. Built on zero-trust tunnel architecture, the same class of security used to protect government networks, it gives our technicians secure remote access to your system for diagnostics and support, with nothing exposed to the internet. Already running on 7+ sites across Canberra.
Zero open ports - nothing inbound, nothing to scan or exploit
24/7 uptime monitoring - we know before you do
Faster fixes - remote diagnostics cut truck rolls and downtime
What we do - the essentials
Electronic Security Installations
We understand that every property has unique security needs. That's why we offer customised electronic security installations to provide comprehensive protection tailored specifically to your environment. For your strata building, educational institution, or healthcare facility, our team are waiting to meet and exceed your expectations.
Service & Maintenance
We know that reliable and continuous performance of your security systems is crucial for maintaining safety and peace of mind. We offer comprehensive service and maintenance plans tailored to keep your systems in optimal condition.
Cards, tags and remote supplies
CXI offers secure smart cards and credentials for physical and logical building access. Our range includes cards (swipes/proxy), tags, and key fobs for healthcare, education, commercial and strata industries. Our prices are very competitive and we have next day dispatch for our maintenance customers.
We’re already part of your team
